Legal
SMS Terms & Conditions
Last updated: May 13, 2026
Program description
Ascend General Contractors LLC (“we,” “our,” “us”) operates a text-message program to communicate with prospective and existing customers about outdoor-construction projects, including consultations, estimates, scheduling, project updates, and follow-up.
How you opt in
By submitting a form on this website with your phone number, or by sending us your phone number through our online chat assistant, you expressly consent to receive text messages from Ascend General Contractors at the number you provided. You may also opt in by texting us directly.
Consent is not a condition of purchase — you can still work with us by phone or email if you prefer not to receive SMS.
Message frequency
Message frequency varies and depends on the stage of your project. You may receive anywhere from a few messages over the course of a free consultation to several messages per week during an active build.
Message and data rates
Message and data rates may apply, depending on your mobile carrier and plan. Check with your carrier for pricing details. Ascend General Contractors does not charge for messages you receive from us.
How to opt out
You can stop receiving SMS messages from us at any time:
- Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us
- Email info@ascendgeneralcontractors.com with subject “Stop SMS”
After you opt out, you will receive one confirmation message, and then we will not send you SMS again unless you opt in once more. Opting out of SMS does not affect email or phone communications.
How to get help
Reply HELP to any message for help, or contact us directly:
- Email: info@ascendgeneralcontractors.com
- Phone: (509) 218-3787
- Hours: Mon – Fri 7:00 AM – 6:00 PM · Saturday 8:00 AM – 2:00 PM
Supported carriers
Our SMS program is supported by the major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional and prepaid carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
We do not share your phone number with third parties for marketing. See our Privacy Policy for full details on how we use information we collect.
Changes to these terms
We may update these SMS Terms from time to time. Material changes will be communicated by SMS or email before they take effect.
Contact
Questions about these SMS Terms? Email info@ascendgeneralcontractors.com or call (509) 218-3787.